The following is transcribed from "Support" in the Everguild Official Site for The Horus Heresy: Legions.
As a "FAQ" guide, you can see answers for the most common question about the game. However, some of these articles are out of date, don't apply anymore or have wrong information (considering the current state of the game). So use it as a "starting point" or "general" guideline about the different subjects discussed, but check any of the pages in this Wiki to get a more detailed information on any topic (a link with the correspondent article about the subject will be below each title).
For any extra doubt, or problem you might encounter, post it on our Admin Noticeboard, or send a message to one of our Administrators.
~~ Librarian Nozzgoth ~~
FAQ[]
How do I contact Support?[]
Before contacting Support, please try to find an answer on this FAQ. If you don’t find a solution, tap on the bubble button (or Contact Us button)(this ) in the top right corner of this screen to send a report.
Alternatively, you can email support@everguild.com describing your issue. Please include your username.
We will aim to answer all queries within 24 hours during working days.
I earned a reward outside of the game, how do I redeem it?[]
Please tap the Contact us or text bubble icon at the top of this FAQ, and let us know your award so that we can redeem it for you.
What are Tickets, Coins and Gems for?[]
[Currency]
Tickets, Coins and Gems are different currencies to buy content:
- Tickets are used to participate in Events.
- Coins are used to buy crates from the Shop.
- Gems are used to buy cards and cosmetics from the Shop.
How do I earn Tickets?[]
[Ticket]
You can earn tickets:
- From Daily Mission crates.
- From any crate with 2 stars (★★).
- From any Golden crate.
- Randomly, from any other reward crate.
- Buying them as an In-App purchase in the Shop.
How do I earn Coins?[]
[Gold]
You earn Coins:
- From reward crates.
- Buying them as an In-App purchase in the Shop.
How do I earn Gems?[]
[Gems]
You earn Gems:
- Every time you get duplicates from content you already own when opening crates. Rarer cards yield more gems.
- As a potential reward from some crates.
How do I get new cards and cosmetics?[]
You may get new content:
- Buying crates from the Shop using Coins.
- Levelling up from playing ranked and event games.
- Completing Missions to progress through the Battle Pass.
- Playing Events for an individual reward at the end of every run.
- Winning Event matches while being part of a Lodge to unlock a tiered reward when the Event ends.
- Taking part in ranked games to get a reward crate at the end of every monthly season based on your final rating.
- Keeping an eye on our social media for special promotions.
[]
[Faction] [Collection]
Your deck can only include cards from the same Legion as your warlord and from neutral factions (Imperial Army, Chaos and Mechanicum). Cards from other Legions won’t show when editing your deck, but you can still find them in the Collection.
If you want to use your cards from other Legion, you need to create a new deck using a Warlord from that Legion.
How do I get new Warlords?[]
[Warlord]
Warlords may appear in any crate containing cards. There are Rare, Epic, and Legendary Warlords. They have the same chances of appearing in crates as any other cards of the same rarity.
Sometimes a Warlord will be up for sale in the Shop.
I have received a new Warlord. How do I use it?[]
To use your new Warlord, you need to create a new deck. Go to the Cards menu, tap on 'Change deck', then 'New deck'. You will see a list with all Warlords you own. Choose your preferred one, then tap 'Select', choose the cards for the deck, and you are ready for battle.
What do card rarity colours mean?[]
Rarities affect the likelihood of a card or cosmetic appearing in crates. The rarity colours are:
- No colour: Common.
- Green: Rare.
- Orange: Epic.
- Golden: Legendary.
You can add up to 2 copies of Common, Rare and Epic cards to your deck, but just 1 copy of Legendary cards.
Where can I see my progress and edit my profile?[]
You can see your progress and edit your profile from the profile menu.
The profile menu is located in the top left corner of many menus. It shows your username, badge and level. Tap on it to access your profile menu.
In the profile menu you and other player can see:
- Your username: this is what other players see when they interact with you. Lodge invites should be sent to this username.
- Your current Lodge, if you’re part of one, and its badge.
- Rating: your competitive score. This goes up or down as you play competitive games from the Battle screen.
- Wins: the sum of Battle and Event wins.
- Experience: total Experience points.
- Legendary Points: All the excess rating over 2500 accumulated at the end of each Competitive Season.
- Achievements: The lower icons represent your progress through different achievements. Tap on any to see what you need to do to complete them. Completing tiers of achievements rewards you with free crates.
- Your banner: Tap the under your banner to edit your badge and Warcry.
- Your equipped card back: Tap the under your card back to change it.
What kinds of crates are in the game?[]
[Crates]
There are two types of crates:
Shop Crates have two variants: card crates and cosmetic crates. They are available at the Shop and can be bought with Coins.
Reward crates refer to any crate that is not purchased in the Shop. There are many types with different value and contents.
The base value of a reward crate is colour coded as follows: Grey < Blue < Green < Red < Golden.
Each reward crate can have from 0 to 3 stars (★★★), with 3 stars giving the best value.
Some additional crate types may appear on special occasions.
How do I play a Practice Match?[]
[Practice Battle]
Tap on the Battle menu.
To challenge another player, type their username and then tap ‘Challenge’. If they accept it, you’ll move on to the game using your current deck.
Alternatively, select a level of difficulty and tap ‘Practice against AI’ to play against an AI-controlled opponent.
Practise matches yield no experience or rewards and don’t affect your rating.
I found an unbalanced card[]
If you want to get involved in the community to discuss balance changes, you may follow us on social media:
- Discord: discord.gg/7JQC7KG
- Facebook: https://www.facebook.com/HorusLegions/
- Twitter: https://twitter.com/HorusLegions
What are the odds in Shop crates?[]
Crates in the Shop include 5 cards or cosmetics, which can have Common, Rare, Epic or Legendary rarity. The odds of getting cards with high rarity are:
- At least 1 Rare (Green) card or better in every crate.
- 1 Epic (Orange) card every 5 crates, on average.
- 1 Legendary (Golden) card every 20 crates, on average.
To prevent long streaks of bad luck, there is a mechanic to guarantee that there are no more than 30 consecutive crates of the same type without a legendary card.
Account Management[]
How can I play on a second device with my account?[]
[Settings]
To use your account on several devices, you need to register it first. Go to Settings ➞ Register, and enter an email and password. After that you can login from any device through Settings ➞ Switch Account. If it's before the tutorial, go to Settings ➞ Login.
I want to delete my account[]
[Settings]
If you want to have your account and data deleted, please use the 'Delete Account' option in Settings.
The account will be suspended, and our team will carry out the final step to eliminate it within the next 24 to 48 hours. The account will then be permanently deleted after 14 days, except for any data that we are legally obliged to retain.
Please bear in mind that, once an account is deleted, all the data is lost forever. There won't be any way to recover its progress or in-game items.
Combat[]
How does combat work?[]
[Battle]
Battles are turn based. Reduce the enemy Warlord’s health to 0 to win.
Warlords are bigger units always aligned at the center of the battlefield. Your Warlord is always placed in the lower part of the battlefield.
By default you start each game with 2 energy and 3 cards in your hand, or 4 if you’re going second. The Warlord with the highest Initiative goes first. If both have the same value, who goes first is decided randomly.
You maximum Energy increases by 1 at the start of each turn, up to a maximum of 10.
Energy is used to play cards and use active abilities and it fully replenishes at the start of your turn. Your energy is displayed under the End Turn button at the right side of the screen, and your opponent’s Energy on top.
At the beginning of your turn you draw a card from your deck of 30 cards. You can have up to 10 cards in your hand. If there are no cards left in your deck, you will take 1 cumulative damage each time there is an attempt to draw.
During your turn you can:
- Play a card from your hand if you have enough Energy to play it. To play a card, drag it from your hand towards the center of the battlefield, or onto your target. NOTE: You can only have up to 10 cards in your hand
- Attack enemy units with your Warlord or troops, once per unit. To attack, drag your attacking unit onto your target.
- Use your Warlord’s or a troop’s active ability, once per unit, if you have enough Energy to play it. To use an active ability, tap on the unit with an active skill to make a pop up appear on the lower right side of the screen. Tap on the pop up to use the active skill, or drag your finger from the pop up onto your target.
- Tap on cards on your hand or on the battlefield to get additional information on what they do (you can also do this during your opponent’s turn).
You can only attack OR use active abilities with units with a green circle at their base.
Once you are done with your turn, tap on the End Turn button at the right side of the screen.
In addition, you will find some buttons to your left:
in this settings menu you can turn sound, music, particles and enemy chats on and off, as well as resign the current game.
a log on the current game’s latest actions. You can tap on them to see which cards were played.
tap to chat through your character with your opponent. Each Warlord has 3 free chats and some have additional ones you may find in reward or cosmetic crates.
What does each Trait do?[]
[Trait]
Some troops and Warlords have Traits with different effects and triggers. Here’s a list of all Traits:
- Backlash: Does something when dying.
- Bastion X: Absorbs up to X damage received by this unit, with the only exception of damage taken when this unit is attacking.
- Berzerk: Must act every turn.
- Blood Thirst: Can act twice per turn.
- Battle Honour: Does something after attacking if it kills an enemy and survives.
- Can’t attack: Unit can’t attack.
- Cleave X: When attacking, deal X damage to units adjacent the target.
- Courage: Does something when played from hand if your opponent has more units.
- Daemonhost: Gains a random buff and becomes a Daemon in addition to its current category.
- Drop Pod: Protects this unit from damage until your next turn or until destroyed.
- Duplicitous: The enemy Warlord can’t target this troop until it attacks, unless it has Front Line.
- Fast: Can act on the same turn it comes into play.
- First Strike: Unit does not receive damage from a unit killed while attacking.
- Flank: Can act on the same turn it comes into play, except to attack the Warlord.
- Front Line: Enemies must attack this unit, unless it also has Stealth.
- Jam: Cancels all card abilities and active effects on a troop. You can apply new effects on a jammed troop normally, and it can be jammed again.
- Landing: Does something when exiting a Drop Pod which hasn't been destroyed.
- Maintenance X: While in play, reduces your available Energy at the start of your turn.
- Mark of Chaos: A non-daemon Troop gains a random Chaos blessing. With 4 Marks, its become a Greater Daemon.
- Mission: Special type of Tactic that is always drawn in the starting hand of the game if it's included in the deck. When played, it gives an objective that will grant a reward if it is ever completed.
- Mutation: Choose a daemonic buff. Reduce Maintenance by 1.
- Pack: Does something when another friendly unit attacks.
- Perfection: Does something if playing this card spends all remaining Energy.
- Pilot: Knight Houses warlords must choose a Pilot that will set the ability, heraldry and chat options of the Warlord.
- Poisonous: Applies Poison to troops damaged in combat. A Poisoned troop dies at the end of its turn.
- Pride: Triggers an effect at the end of your turn, but only if the unit with Pride is damaged
- Precognition: Unit cannot be attacked.
- Psyker X: Gain X Psychic Energy at the start of your turn.
- Rage: Does something when damaged, even after receiving lethal damage. If receiving lethal damage, further damage won’t trigger rage.
- Rally: Does something when played from hand.
- Reactor X: Gain X Plasma Energy at the start of your turn.
- Quest: Choose a secret Quest. Complete it to trigger an effect.
- Reflection: Can be played multiple times during the same turn.
- Relentless: Does something at the start of its turn.
- Requiem: Does something when an adjacent troop dies.
- Sacrifice: Does something when this unit attacks and gets killed by the defender (even if it gets saved by Survivor)
- Sentenced X: After taking damage, a unit takes then X additional damage.
- Sentinel: Player controlling a unit with Sentinel will not draw a card at the beginning of their turn.
- Shield: Absorbs all damage from one attack or effect.
- Siege: Ability will not do anything after being used for the first time; instead, it will allow you to use it next time you play it.
- Stealth: Unit cannot be attacked or targeted until it enters combat. Using active abilities doesn’t break stealth. Applying Stealth to a Front Line unit denies the Front Line effect until Stealth is broken.
- Streak: Does something when played from hand if this is not the first card played this turn.
- Stun: A stunned unit misses its next turn.
- Survivor X: Instead of dying, get back to X health and lose this ability. Only triggers when the unit is killed with damage, not ‘destroyed’ or killed with ‘Poison’.
- Terror: When attacking, troops with lower Attack don't retaliate.
- Unstoppable / Flying: Can ignore Front Line units when attacking.
- Ward: Can’t be targeted by enemy abilities. Enemy abilities that choose targets randomly can still affect units with Ward.
- Wing: Dark Angels troops can belong to the Deathwing, the Dreadwing or the Ravenwing. These have no effect by themselves, but can trigger additional effects in other cards.
What happens if I run out of cards during the game?[]
[Battle]
When your deck runs out of cards, every attempt to draw another card will deal you 1 cumulative damage. This means:
- Any attempt to draw a card will deal you damage. Not just when you start a turn.
- You will take 1 damage the first attempt to draw a card, then 2 on the second attempt, 3 on the next, and so on.
What happens if there is a draw?[]
[Battle]
In Ranked games, draws result in no change of player rating for both players.
In Events draws leave the status of your event run unchanged.
What does Initiative mean?[]
Each Warlord has either High, Medium or Low Initiative. In battle, the Warlord with higher Initiative will always go first.
If both Warlords have the same Initiative, who goes first is decided at random.
Events[]
What happens if I hadn’t finished an Event run when the event ends?[]
[Event]
When the timer for an Event runs out, players with an unfinished run will get rewards based on the number of victories they had achieved until then.
Games that begin before the timer ends but end afterwards won’t count for either Lodge or Faction rewards.
How do Events work?[]
Events are time-limited scenarios based on battles from The Horus Heresy where at least two factions are competing to add exclusive content to the game. Participating in an Event requires at least one Ticket.
If you are part of a Lodge, winning Event games will add Lodge Points to a pool all members can fill up to unlock a better communal reward at the end of the Event. Only Lodge members who contribute points to the Lodge total for a given event will receive the Lodge reward for that event.
Winning Event games also contributes Faction Points to unlock a mutually exclusive Faction reward at the end of every Event. It’s your chance to influence the course of the whole game!
You can opt to pay 10 tickets instead of one to multiply your Faction Points, Lodge Points and rewards x10.
Each Event run lets you play until you win 12 games or lose 3. The more wins you get, the better your reward at the end of each run.
Drafting an event deck[]
In a draft event, you will be able to build your own deck at the start, choosing from multiple predetermined card packs until you complete your deck, without the need to have these cards in your collection.
When drafting an event deck, you will choose:
- Your Warlord: choose between a selection of Warlords to play as. The selection of Warlords available will change depending on the active Event. The chosen Warlord will determine the faction (Loyalists or Traitors) you give points to with your victories. It will also determine the card pool available to you while building your deck.
- Your deck: to build your deck, you will choose packs of cards until your deck is complete. For each choice, you will be offered 3 different packs of cards, each containing 3 different cards available to your Warlord. If you do not like the packs you were given, you can reroll them in exchange for gems. Please keep in mind that this is a complete reroll and will not consider the rarity of the packs being rerolled.
How do Campaigns work?[]
[Campaign]
Campaigns are a single-player game mode in which players take part in story-driven battles representing key moments in the Horus Heresy lore. This game mode does not use the player's collection and is perfect for new players or players that wish to broaden their collection.
When a player starts a campaign run, they will play with a predefined deck that is upgraded after every battle. If the player wins a campaign battle, they will be able to choose one of three different packs of three cards to add to their campaign deck. These cards are only used during the campaign run, and are not added to the player's collection.
If the player successfully finishes all the stages of a campaign run, they will receive a crate containing faction cards and a Warlord from that same faction. They will also unlock the possibility to play the campaign from another Warlord's perspective. If the player successfully completes the campaign with all the available Warlords, they will unlock a special final boss that will reward them with an exclusive legendary card back if they manage to defeat it.
Lodges[]
How do I join a Lodge?[]
[Lodge]
To join a Lodge, open the Chat in the main menu and click the the Lodge tab. If you are not yet part of a Lodge, you will automatically see a selection of suggested Lodges to join. Press on the Lodge name to see a list of its members. Press to join.
You can filter Lodges by region pressing the Region button, or use the search bar to look up a Lodge by name.
If you have one or more Lodge invitations, you can review, accept or dismiss them in the Invitations tab. You can also set your account to let other players send invitations to you or not.
If you are kicked from a Lodge, you can only join back in if you are invited by a member of that Lodge.
How do I invite a friend to my Lodge?[]
From the Lodge menu, tap the Invite button. Enter your friend’s username to send an invite. You’ll be notified if the invite has been sent correctly.
How do I accept a Lodge invite?[]
Once you successfully receive an invite, an invite tab will appear in the Lodge menu. Tap it to access all Lodge invites and make your choice.
How do I create a Lodge?[]
From the Lodge menu, tap the Create button and fill all fields:
- Lodge name: Name your Lodge.
- Description: Add a description to make your Lodge more easy to find.
- Badge: tap on it to select your favourite.
- Region: Set a Region for your Lodge.
- Open to all Players: set this to YES if you want your Lodge to be found on Lodge searches and suggestions, or to NO to make your Lodge invite-only.
- Create: You must pay 100 coins to finish creating your Lodge.
You cannot create a Lodge if you are already part of one.
How do I leave a Lodge?[]
From the Lodge menu, press edit. Then press the red Leave button.
What are the Roles in a Lodge?[]
There are four different roles within a Lodge: Legionary, Veteran, Captain and Lodge Master. Privileges add up with every level of promotion:
- Legionaries can chat in their private Lodge and invite other players. All players entering a Lodge start as Legionaries.
- Veterans are the first level of promotion. They can kick Legionaries once every 20 minutes and invite/accept players in Lodges that are not open.
- Captains are the second level of promotion. They can kick Legionaries and Veterans, invite/accept players, and are able to change Lodge settings. They can also send one Lodge Announcement once per hour. Lodge Announcements send a push notification to all Lodge members and appear in the game announcements tab.
- The Lodge Master is usually the player who created a Lodge. They can demote themselves while promoting someone else to the role of Lodge Master. They have the same privileges as Captains, however, the Lodge Master is the only player in the Lodge who can kick and demote everyone, no matter the player's role. Transferring the role of Lodge Masters to another player will demote yourself to Captain.
If a Lodge Master is inactive for more than 14 days, the title of Lodge Master will become available to all other members until one takes it. Any Lodge Member can tap on the Lodge Master’s profile to check if they have been offline for 14 days or more. If that is the case, closing the Lodge Master’s profile will then bring up ‘get Lodge leadership’ message.
If I leave a Lodge, can I join again?[]
Yes, if the following conditions apply:
- The Lodge is open to all players.
- The Lodge has at least one open slot left.
- You remember the name of the Lodge, since you may need to search for it by name to find it again.
If the Lodge is invite-only, you will need a member from the Lodge you left to send you an invite.
How do I play a Practice Match in my Lodge?[]
[Lodge] [Friendly Battle]
You must be in a Lodge to play Practice Matches. There are two ways to go:
- Tap to issue a Practice Match request. Any Lodge member currently online can then accept your request to play with no change in rating for either.
- Tap Accept on another Lodge member’s Practice Match request.
How do Match Replays work?[]
[Settings]
Match replays allow you to review your recent games at your own pace.
To watch a replay, go to the Battle Log in the main menu. You will see a list of the last 20 games. Find the game you want to watch and press the Play button.
Once inside the replay, you will find three buttons on the top right corner:
- Restart Match: Takes the action back to the beginning of the match.
- Pause / Play: Pauses the game or resumes action.
- Next Action: Plays to the next action. Works on Pause.
To quit the replay, press the Settings button and then press Exit.
You can use the Pin button to keep your favourite matches in your Battle Log.
[]
[Chat]
To share a match replay with your Lodge, find the game you want to share in the Battle Log and press the Forward button. The match will appear in your Lodge’s chat window.
Ranked Season[]
What is my Rating for?[]
[Ranking]
Your rating increases with victories and decreases with losses. It's used to let others know your skill level and to match you with players of similar rating. Defeating stronger opponents gets you greater rating gains, while losing would decrease your rating less than when playing against a similarly skilled player.
How do Ranked Seasons work?[]
[Battle]
Ranked Seasons let players show off their skill constructed format. Each Season lasts roughly one month. Fight opponents worldwide from the Battle menu. Winning games raises your rating; losing games decreases it.
Increase your rate to access new planets housing more skilled players. Ratings by planet are as follows:
- 0-499 rating: Isstvan III
- 500-999 rating: Isstvan V
- 1000-1499 rating: Calth
- 1500-1999 rating: Prospero
- 2000-2499: Mars
- 2500 or higher rating: Terra
Your rating cannot drop below 500.
What happens when a Ranked season Ends?[]
- Seasons conclude at the end of the month. The next one begins immediately afterwards.
- The rating of players with more than 2500 will reset back to 2500 at the end of the season. The surplus will be added to their Legendary points.
- All other players will keep their rank intact.
- Players above 500 rating will get a reward crate based on close they are to Terra and how high they are in the leaderboard if they played at least one game during the Season.
What are Legendary Points for?[]
[Player Menu] [Ranking]
Legendary points are permanently added to your profile at the end of each Ranked Season for every point over 2500 rating. They allow you to brag about your track record.
Progression[]
How can I see achievements?[]
Go to your profile menu. Tap and hold on the icons at the bottom of your profile to bring a description of the achievement and your progress.
How do experience and levels work?[]
[Level]
Earn experience by playing games in any mode. Victories net you more experience than defeats. You can check your progress towards your next level in the circular bar framing your profile badge, located in the top left corner in most menus along with your current level.
Gather experience increase your level by 1 and you get a Level Up crate.
The current level cap is 100.
How do I get Veteran Status and what do I get from it?[]
There are two ways to become a Veteran. The first is by logging into the game every day; you will gain Veteran status after logging in at least 7 consecutive days. Keep logging in every day to avoid losing the status and having to wait another 7 days to regain it.
The second way to become a Veteran is to get the Premium pass. Besides providing amazing additional rewards on the Battle Pass, it also grants Veteran status automatically until the end of the current Battle Pass.
The benefits of Veteran Status are:
- +50% Event points per victory during Events, both towards your Faction and your Lodge.
- A second tab of individual cards for sale in the Shop each day.
- A Star ☆ before your username in Profile and chat for all to see.
Deck Building[]
How do I create a new deck?[]
[Deck]
Go to the Cards menu. Tap on Change Deck. You’ll see all your decks there. If you have at least one of the 12 deck slots free, you’ll see a ‘New Deck’ slot. Tap on it to start creating your deck.
First, you will be prompted to select a Warlord. This will determine which Legion cards you can use, and what special abilities you can expect from your Warlord. Tap Select on the top right corner when you have made your decision.
Upon confirming Warlord selection you’ll have a list of 30 cards to fill to the left of the screen. To the right you’ll have a list of all your owned cards available for that Warlord. Drag cards into your deck until you have 30. Tap on any card to see more info about it. You can filter cards by Energy cost tapping on the numbers to the right of the cards, or use the search bar above to search by name or trait.
How do I change decks?[]
Go to the Cards menu. Tap on Change Deck. You’ll see all your decks there. Tap on the deck you want to use to equip it.
How do I edit decks?[]
Go to the Cards menu. Your currently equipped deck will be there ready to edit. If you want to edit a different deck, tap on Change Deck. You’ll see all your decks there. Tap on the deck you want to edit to equip it. Then tap on the Edit Deck button. You can also press to duplicate a deck and edit the copy instead.
Drag cards in an out your deck to edit it. You may change Warlords as well, if you have more than one from the same Legion.
- Tap on any card to get more info.
- Tap to show all card texts.
- Tap on your deck name to rename it.
- Tap to see a full view of your deck.
Once you have 30 cards, your deck will be automatically saved and equipped. You can jump right away to the Battle screen!
How do I know which cards are included in each expansion?[]
There are a couple ways to know which cards are included in each expansion. All cards have a watermark behind the description which indicates the expansion they belong to, but it is a bit difficult to recognize them that way.
A better option is to filter cards in the collection by expansion. Click on the 'search' field, and it will bring up a list of options to filter by, including by expansion.
Lastly, you can also check the card list on the official website, where they are organized by expansion:
https://www.horusheresylegions.com/legions-card-list/
Shop & Billing[]
I cannot make purchases on Steam[]
If you cannot make purchases on the Shop, please enable the Steam setting 'Enable Steam Overlay while in game': - Click 'Settings' on the Steam Client and go to the 'In-Game' section. - Check the option 'Enable Steam Overlay while in game' and click 'Ok'. - Restart the game.
If you still have issues, please contact Support through the 'Contact Us' button.
A purchase failed[]
On rare occasions, a purchase may not be completed successfully due to connection errors or some other unexpected problems. In that situation, please try restarting the game, which will normally finalise any pending purchase.
If restarting the game doesn't help, please check your Purchase History to confirm whether you were charged. You can review your Purchase History within the Google Play application, or in other ways described here:
https://support.google.com/googleplay/answer/2850369?hl=en
If you were charged for a purchase but didn’t receive the purchased items, please contact Support through the ‘Contact Us’ button. Let us know which item you purchased, the order number (starting with GPA) in the Purchase History and the username of your Horus Heresy: Legions account. We will aim to answer and provide a solution within 48 hours.
Code of Conduct[]
Communication[]
You are responsible for how you express yourself in the game. You may not use language that could be offensive or vulgar to others.
The following is 100% prohibited:
- Harassment or abuse of other members.
- Racism, including racial slang, sexism, sexually explicit or otherwise offensive content, politics/religion.
- Links and/or discussion related to pirated or otherwise illegal content.
- Sharing personal or confidential information about another user.
- Spam, self-promotion, advertising other communities/services via direct message or chat.
- To prevent the flooding of the general chat with referral messages, these will be considered as spam and self promotion and therefore will result in temporary account restrictions if reported.
Violating any of these will result in temporary or permanent account restrictions.
Usernames and Lodge names are subject to the same rules established above.
Fair Play[]
In the interest of fair play and to ensure a fun environment for all players, the following actions are not allowed:
- Feeding: using an account to help another one gain an unfair advantage, for example by letting it win on purpose.
- Exploiting any kind of bug or error in the game to gain an unfair advantage.
- Letting other players use your account.
Engaging in any of these actions or cheating in any other way will result in temporary or permanent account restrictions.
If you are in doubt about whether a specific behaviour violates these rules, please ask Support to confirm.
